The Covid-19 crisis has changed our lives forever but, amid all the doom and gloom stemming from the global pandemic, it has had a positive effect in promoting community spirit.
With lockdowns, and travel severely limited by the fallout surrounding coronavirus, many of us were confined to shopping locally and have developed a closer affinity to our neighbourhoods and using businesses close to home.
This even keener Covid-stoked ‘shop local’ ethos is being felt by many local businesses including Credo.
We are delighted that this is resulting in even more people turning to Credo to provide their finance needs and benefitting from our local knowledge, personal touch and award-winning customer care. As a trusted independent finance broker, we put responsible, flexible lending at the heart of our business.
Working with local businesses and individuals also means that we can have a closer relationship with customers.
We can visit you which helps us build a clear picture of what you are planning and how we can help with a personalised finance package right for you.
Marketing manager Fran Brown said: “We can visit customers like the old-fashioned bank manager.
“You deal with one person, you have your own personal account manager.
“It is your business. We will come and see you if you are busy so you don’t have to take time out. We will just make it all happen in the background.”
Your dedicated account manager, your personal point of contact in Credo, will work with you and take responsibility for seeing your deal through from start to finish.
We have been working with and helping more local businesses and individuals since Covid-19 reared its ugly head in the spring of 2020.
“More local people are coming to us because they trust us and we are a trusted, approachable brand. We are helping put money into the local economy.”
“Credo is big in stature but small enough to retain that friendly, personal service which is so important. We don’t want to lose that,” she stressed.
“We have been here since 2005 and we are still dealing with customers from 16 years ago which shows that people are happy to stay with us.”
Having brokered more than £400m to 8,000 plus local businesses in Norfolk and Suffolk, that is very important.
“Our retention business accounts for half of what we do.
“People keep coming back because they trust us. Once they have done that first deal with us, they realise how well we look after them.
“Their businesses have grown and grown and, alongside them, we have as well.”
If you would like to see how we can make a difference to your business, then please get in touch on 01603 381955 or e-mail [email protected]
